About Us

TrueDTI is ​a specialty division of Quest Financial & Insurance Services (QFIS). TrueDTI was a dream that became ​a reality following 20 years of experience in the insurance industry, which included over 10 years in the trucking industry. QFIS initially set out determined to provide quality solutions for our trucking companies that we simply weren’t seeing anywhere else. The idea for this specialized division came about based on the rapid growth and success of our team responding to in the needs of our trucking clients. The QFIS leadership team knew it was time to take their experience and passion and create a new division ​dedicated solely to trucking… hence TrueDTI was born!

The mission of TrueDTI is refreshingly different from the industry standard. Instead of just selling insurance to our clients, we integrate ourselves into our client’s business by becoming an extension of their team. We credit ourselves for being a sounding board, a reference for ongoing safety concerns, law updates and current market conditions. We help our clients navigate their insurance by providing them with TRUE Direction, staying true to the foundation and mission of QFIS.

QFIS and its divisions are proud to conduct business as an independent insurance agency. As independent agents, the value we add is that we are able to provide multiple competitive bids from multiple preferred carriers affording you the best overall coverage for your unique operation. We are also dedicated to the community we serve.  As local business owners, our company places a strong emphasis on giving back to the community. From sponsoring fundraisers and donating to local charities, to volunteering and serving as board members for non-profit organizations, we feel honored to give back to the community.

TrueDTI can be reached by phone, email or website…Give us a try you won’t be disappointed in the results.

TrueDTI is a proud member of the Ohio Trucking Association.

JoeJoe K. joined the Quest family in May of 2019 bringing in over 25 years of Senior level experience in Trucking, Transportation, Operations and Logistics. He will be concentrating on providing Motor carrier insurance for the Trucking industry through our True DTI division.  His mission will be to help trucking companies achieve sustainable insurance coverage while adding value in loss control and risk mitigation.

Joe has 4 children and 4 grandchildren and is an active member in his church ministries.

When he is not at the office you might find him staying active and having fun outdoors by waterskiing, wakeboarding, cycling, hiking, camping, snowboarding and photography. He also enjoys cooking and reading.

8:30am-5pm 330-754-0996.
Monday – Friday

Gregg RallGregg E. Rall is the President and CEO of Quest Financial and Insurance Services with over 19 years of experience starting on the West Coast and now licensed in numerous states nationwide. Gregg works and resides in beautiful Twinsburg, Ohio with his wife Maureen and 2 sons Angelo and Dominic and their beloved Doberman Zeus.

An Army Veteran of Desert Storm, this former professional chef continues to enjoy cooking for his family and friends.  An avid BBQ’er and food smoker, he also enjoys carrying on his wife’s family’s tradition of canning. Gregg is the former president of the Board of Directors for Christopher’s Clubhouse, a non-profit organization that provides comprehensive community safety education to keep children safe from predatory crimes, the former president of DRA, Desert Riders Associate as an avid Harley rider, and is currently on the Glen Eagles Advisory Board.  Gregg also serves on the finance committee and teaches a Faith Formation class to young adults at his local Parish.  Gregg is associated with his local Veteran’s and Police organizations and sponsors Twinsburg’s annual Shop with a Cop and Twinsburg Community Theater.

Gregg’s clear passion to help others is what launched his career in the Insurance industry. Gregg can help identify your Personal and Business Insurance needs, he will develop the most comprehensive, cost-effective solution available. He is committed to helping you identify and manage the risks that arise in everyday life. He is guided by the highest standards of integrity and professionalism so you can be sure that his recommendations will help obtain the best insurance coverage for your needs, at a price that fits your budget. Quest Financial and Insurance Services is committed to offering the best service possible while providing our client access to multiple insurance companies that provide unsurpassed coverage for families and businesses.


8:30am-5pm, 855-857-9500 Ext:41
Direct Line – 330 476-2954
Monday – Friday